At Flowers Walthamstow, we take great pride in serving our local Walthamstow community – both homes and businesses – with beautiful, fresh flowers every day. We are dedicated to offering only the highest quality blooms, and back this up with our Fresh Flowers Guarantee. Every bouquet and arrangement we deliver is hand-picked for vibrancy, fragrance, and long-lasting freshness. Simply put, we want you to be overjoyed, every single time you receive flowers from us.
Flowers are delicate, and while we package all arrangements with the utmost care, there are rare cases where accidents during transit can cause damage. If your flowers arrive damaged or not at their best, please let us know within 24 hours. We kindly ask you to take a clear photograph of the flowers on arrival to help us understand the issue and to ensure a smooth resolution. The more information you provide, the faster we can put things right for you.
As part of our fresh flower guarantee in Walthamstow, we expect your flowers to look fresh and beautiful for at least five days from the date of delivery, provided they are cared for according to the instructions supplied. If you find that your flowers are wilting, discolouring, or losing their vitality within this freshness window, get in touch with us as soon as possible so we can help resolve the matter for you.
Your satisfaction is our priority. If your flowers have arrived damaged or fail to last the guaranteed freshness period, we offer two options to make things right: a full replacement bouquet delivered at a convenient time, or a full or partial refund, depending on the nature of the concern. Please let us know your preferred solution once you've shared the relevant photos and information so we can process your request promptly.
We strive to delight every customer and take all feedback seriously. If you have a complaint about your flowers, delivery, or service experience, please contact us as soon as possible with full details and, where possible, photographs. Our friendly team will listen carefully and investigate every complaint thoroughly. We aim to respond within one business day and resolve issues quickly and fairly in line with our local reputation.
As a long-standing Walthamstow florist, we care deeply about our neighbours, families, and business customers throughout the area. Your trust is essential, which is why we go above and beyond with our returns, refunds, and complaints process. You can buy with complete confidence, knowing that Flowers Walthamstow is committed to great service, reliable delivery, and above all, the freshest flowers in Walthamstow.
If you require assistance, wish to discuss a return or have feedback to share, don't hesitate to get in touch. We’re here to ensure every experience with us is a happy one.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
